Terms of Service

Welcome to Nova Baskets. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing or using our website, placing an order, or purchasing a product from us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About Our Store

Nova Baskets is an online retail store offering a range of products, including:

• Smart Gadgets
• Beauty & Personal Care
• Kitchen Tools
• Home Improvement products
• Other selected lifestyle and everyday-use products

We reserve the right to add, remove, or modify products and services at any time.

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.
• Product packaging may vary from the images shown.
• Product specifications may occasionally change according to the manufacturer's updates.
• We do not guarantee that every product description or image will always be completely error-free.

If an obvious pricing or product-information error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

Any applicable taxes, shipping charges, or other fees will be displayed where applicable during the checkout process.

A price displayed on the website does not guarantee that the same price will remain available in the future.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been accepted if there is an issue involving:

• Product availability
• Pricing
• Payment
• Shipping information
• Fraud or security concerns
• Technical errors

We reserve the right to refuse or cancel an order where reasonably necessary.

If we cancel an order after payment has been received, any eligible refund will be processed according to our refund policy and applicable payment-provider procedures.

6. Payment

You agree to provide accurate and complete payment information when placing an order.

Payments may be processed through third-party payment providers. Your payment provider may have additional terms and conditions that apply to the transaction.

We are not responsible for delays or failures caused by a third-party payment processor, bank, or financial institution.

7. Shipping and Delivery

We aim to process and ship orders within the timeframe stated on our website.

However, delivery times may vary due to:

• Shipping carrier delays
• Weather conditions
• Holidays
• Incorrect or incomplete addresses
• Customs or regulatory procedures
• Other circumstances outside our reasonable control

Nova Baskets is not responsible for delays caused by events beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

8. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Before returning any product, customers should contact us and follow the return instructions provided by our support team.

Unauthorized returns may not be accepted.

Certain products, particularly hygiene-sensitive or personal-care products, may be subject to additional return restrictions where permitted by applicable law.

9. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

We may request:

• Order number
• Photos of the product
• Photos of the packaging
• A short video showing the issue
• Other information reasonably required to verify the claim

After reviewing the issue, we may provide an appropriate solution such as replacement, exchange, refund, or another remedy where applicable.

10. Product Use and Safety

Customers are responsible for using products according to the manufacturer's instructions and intended purpose.

For electrical, electronic, beauty, personal-care, kitchen, or household products, please carefully read and follow any instructions, warnings, or safety information provided with the product.

Nova Baskets is not responsible for damage caused by misuse, unauthorized modification, improper installation, or failure to follow product instructions, except where liability cannot legally be excluded.

11. Intellectual Property

All content available on our website, including where applicable:

• Logos
• Brand names
• Text
• Graphics
• Product descriptions
• Images
• Website design
• Videos
• Other original content

may be protected by intellectual-property laws.

You may not copy, reproduce, modify, distribute, or commercially use our website content without appropriate permission, except where permitted by law.

12. Prohibited Use

You agree not to use our website to:

• Commit fraud or other unlawful activities
• Attempt to gain unauthorized access to our systems
• Introduce malicious software or harmful code
• Interfere with website security or operation
• Use another person's information without authorization
• Scrape or copy website content for unauthorized commercial purposes
• Violate applicable laws or regulations

We reserve the right to restrict or terminate access where necessary.

13. Third-Party Services and Links

Our website may use or link to third-party services, applications, payment providers, shipping providers, or other websites.

Third-party services are governed by their own terms and policies.

Nova Baskets is not responsible for the content, availability, security, or practices of third-party services outside our reasonable control.

14. Website Availability

We try to keep our website available and functioning properly, but we do not guarantee that the website will always be:

• Available without interruption
• Completely error-free
• Free from technical problems
• Free from viruses or other harmful components

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Nova Baskets will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your violation of these Terms, misuse of our website, or unlawful activities connected with your use of our services.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means that you acknowledge the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms of Service will be governed by the applicable laws and regulations relevant to Nova Baskets and the transaction, without limiting any mandatory consumer protections that may apply to you.

19. Contact Us

If you have questions about these Terms of Service, your order, or our services, please contact us:

Nova Baskets

Email: [novabasket6@gmail.com]