Contact information
Contact Us
Have a question about a product, your order, shipping, returns, or anything else? The Nova Baskets team is here to help.
Whether you’re looking for more information before placing an order or need assistance after your purchase, feel free to get in touch with us.
📧 Customer Support
Email: [novabasket6@gmail.com]
For faster assistance, please include your order number when contacting us about an existing order.
🛍️ How We Can Help
Our support team can assist you with:
- Product information
- Order status and updates
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect products
- Order cancellation
- General questions about our store
⏰ Support Hours
24/7 Customer Support
We aim to respond to customer inquiries within 24–48 business hours.
💬 Get in Touch
Your experience matters to us. If you have any questions, concerns, or feedback, don't hesitate to reach out.
Nova Baskets