Privacy Policy

At Nova Baskets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment and transaction information
• Order details

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Products viewed
• Referring website
• Approximate location information
• Website usage and interaction data

We may collect this information through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Process payments
• Deliver products to you
• Provide order updates and tracking information
• Communicate with you about your orders
• Provide customer support
• Respond to your questions and requests
• Improve our products, services, and website
• Detect and prevent fraud or unauthorized activity
• Maintain website security
• Personalize your shopping experience
• Send promotional emails or offers when you have provided appropriate consent
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our store may be processed by third-party payment providers.

We generally do not directly store your complete payment card details on our own systems. Payment information may be handled by the relevant payment processor according to its own privacy and security practices.

4. Cookies and Similar Technologies

Nova Baskets may use cookies and similar technologies to help our website function properly and understand how visitors use our store.

Cookies may help us:

• Remember shopping cart items
• Remember certain preferences
• Keep the website secure
• Understand website traffic
• Improve website performance
• Provide relevant marketing and advertising

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share necessary information with trusted service providers when required to operate our store and provide services to you.

These may include:

• Payment processors
• Shipping and delivery providers
• Shopify and related services
• Website hosting and technology providers
• Analytics providers
• Marketing and advertising service providers
• Customer support services
• Fraud prevention and security providers

We only share information when reasonably necessary for the relevant business purpose, to provide a service, or when required or permitted by applicable law.

We do not sell your personal information simply for the purpose of selling your data to third parties.

6. Shopify

Our online store is powered by Shopify. Shopify may process information related to your use of our store, orders, and transactions as part of providing its e-commerce services.

Shopify's own privacy practices may also apply to information processed through its services.

7. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you:

• New product updates
• Special offers
• Discounts
• Promotions
• Store news

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Processing orders
• Providing customer support
• Maintaining business records
• Resolving disputes
• Preventing fraud
• Complying with legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

11. Children's Privacy

Our store is not intentionally designed to collect personal information from children who are not legally permitted to provide such information.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so we can review and take appropriate action.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about how your data is used

To make a privacy-related request, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.

Email: [novabasket6@gmail.com]